Payment Policy
Accepted Payment Methods
We accept the following major payment cards for all orders placed on our website:
Visa
MasterCard
All payment transactions must be completed using one of the accepted payment methods listed above. We do not accept payment via cash, check, money order, or bank wire transfer at this time.
Payment Authorization
By submitting your payment information, you authorize us and our payment processor to verify and charge your order total, including product cost, applicable taxes, and any shipping fees. Your card will be authorized at the time your order is placed, and payment will be captured once the order is confirmed.
We may obtain pre-authorization for your payment method to verify available funds prior to order confirmation. This pre-authorization is not a charge and will be released according to your card issuer’s policies.
Pricing, Taxes, and Charges
All product prices displayed on our website include all applicable taxes.
You will see your order total, including any shipping charges (if applicable), before you complete checkout.
We will not add additional taxes or tax-related fees at the time of payment beyond what is shown on the final checkout page.
Your card will be charged the total amount shown on the order confirmation page.
Currency
All prices and payments on this website are processed in United States Dollars (USD).
Payment Security
We use secure third-party payment processing services to protect your payment information. Payment data is encrypted and transmitted securely. We do not store full credit card numbers on our servers. However, no method of electronic transmission or storage is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.
Order Confirmation
After your payment is successfully processed, you will receive an order confirmation email. The confirmation will include:
Order number
Products purchased
Total charged
Billing and shipping information
If your payment cannot be processed successfully, we will notify you and may request additional or updated payment information.
Disputes and Chargebacks
If you believe a charge has been applied incorrectly to your payment card, please contact us first so we can resolve the issue directly.
You may also contact your card issuer to dispute a charge. However, initiating a dispute with your card issuer without contacting us may delay resolution. In cases of chargebacks, we may require documentation to support the validity of the charge.
Contact Information
If you have questions about payments, charges, or your order, you can reach us:
Store Name: Sleeksettle
Tel: +86 18291428799
Email: info@sleeksettle.com
Address: 5963 GRAND PAVILION WAY UNIT 124, ALEXANDRIA, VA 22303-2279, United States
Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (ET)